From sales agent to chief executive designer.

2026 – Present

• Contribute to the governance and advocacy agenda for Jamaica’s technology and digital sector.

2023 — Present

• Lead the Hubbers, delivering branding, marketing and CRM/IT infrastructure to 240+ clients across the Caribbean, North America and Latin America.
• Manage staff, contractors and partner resources across delivery, sales and support.
• Design and implement Zoho systems that automate the Lead, Customer and Employee Journeys.
• Own quality and client-experience standards from proposal through delivery.

2018 — 2023

• Started Hubmark® in 2018. The same brand and business continues today as Hubmark LLC.

2023

• Planned and ran digital marketing campaigns, using performance data to guide creative and channel decisions.

2021 — 2023

• Directly managed a sales team, supervising daily performance, coaching and quality compliance.
• Consistently met and exceeded revenue and conversion targets while holding service-quality benchmarks.

2019

• Set and audited quality standards for a global Microsoft support account.
• Led experience-improvement initiatives across the floor.

2016 — 2019

• Joined VXI as a Sales Agent in 2016 and was promoted to lead a sales team on the AT&T account.
• Coached agents on selling, conversion and customer engagement against sales targets.
• Audited service delivery against client and regulatory standards and trained new hires as an SME.